Broadband broken - help?
Oct. 27th, 2003 09:52 pmZen sent an email just after midnight last night saying the broadband should be activated by 6pm today. I've been trying all evening to connect, and theres no response. Nothing. Annoyingly, their support phone number closes at 5pm, so I can't get any help.
It's either a problem with my configuration, or a problem at their end, or a delay in activating the ADSL line. Is there any easy way to determine which is likely to be the problem?
Or can anyone give me any helpful hints on how to avoid likely pitfalls with configuring an ADSL modem?
It's either a problem with my configuration, or a problem at their end, or a delay in activating the ADSL line. Is there any easy way to determine which is likely to be the problem?
Or can anyone give me any helpful hints on how to avoid likely pitfalls with configuring an ADSL modem?
no subject
Date: 2003-10-27 03:02 pm (UTC)I did that on one and it broke the firmware in a way which even impressed their hardware guys...
no subject
Date: 2003-10-28 05:14 am (UTC)